I called Sony looking for a replacement screen for my laptop that I just bought from them 6 months ago. Due to an unfortunate incident, it is cracked. They wanted an outrageous amount of money for the screen, so I wanted to shop around, but they will not give me a part number! The rep told me they would have to charge e a $5 research fee. The part number was sitting right there in front of her and she wouldn’t read it off. I guess they figure I am going to buy the part somewhere else. Well, I am! Now how do I get the Sony part number?
The hard drive on my Dell Inspiron 9600 laptop failed and a Dell rep told me that I needed to get a hard drive directly from them or my system may not function correctly. A friend told me any old hard drive will work. Dell wants $195 for a 30GB hard drive with a 90 day warranty but my friend offered me one for $25. The original drive in my laptop was made by IBM. I would like a bigger one anyways. What is the deal?
So you've been hearing about some of Dell's laptops catching on fire and burning down various vehicles and properties. Are they going to recall these? What can you do?